Don’t know about you, but when I’m feeling tired and over scheduled I can become overly sensitive and a tad emotional. Finding myself there this week, I lashed out unnecessarily at one of my colleagues. I have since apologised. Took me six days to do so. Two spent personally justifying my behaviour, two determining a solution to the situation that caused my reaction in the first place and two more recognising the impact my actions might have had on the greater team.

Thing is, I’d let myself down. I had failed to live by my personal charter of being a positive influence, a level headed, calm, collected role model for the team. Yep. Time to apologise. And I thank Eleanor Roosevelt (1884 – 1962) for that. Why? Flipping through an old Frankie magazine I came across several quotes for which she is famed:

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